live
🔊
Showing
Sign out
On the road
Checked in
Vehicles
| Name | Plate | Status |
|---|
Drivers
| Name | Phone | Status |
|---|
Phones
| Driver | Vehicle | Device | App last seen |
|---|
Not linked to a phone
| Drivers | Vehicles |
Settings
Loading…
Sign-ons — last 24 hours
| When | Driver | Vehicle | Position |
|---|
Colours
The main colour paints buttons, links and the selected job; the accent paints the Refresh button; each job status colours its word, its map pin and its Dashboard box.
Loading…
Install the app
A link for a new phone. The driver taps it, installs the app, and taps it again. The phone then appears under Setup ▸ General ▸ Phones, linked to nobody until you give it a driver.
Link a driver
A link that sets the phone up as this driver's. If the app is not installed yet, the same link installs it first.
Staff Members
Nothing of this kind yet.
The built-in pictures are on every account and cannot be removed. Yours sit alongside them.
Add a picture
JPEG, PNG or WebP. It is resized to 256
pixels and re-saved as a JPEG before it leaves this page, so
a transparent background comes out white.
Company logo
FengeDispatch
Shown at the top of the sidebar, in place
of the FengeDispatch wordmark. An account with no logo keeps
the wordmark, so nothing has to be uploaded before the
console works.
Only pictures added as a logo appear here.
Only an admin can add pictures or change the logo.
Jobs
Width on the map at street level. Zoomed out, every marker shrinks by the same amount.
Vehicles
Width on the map at street level.
Drivers
Inactive drivers stay on the list. Nobody is deleted — every job and sign-on they did points at the record.
Driver
Licence
Tickets
| What | Number | Expires |
|---|
Forklift, dangerous goods, a medical — whatever this fleet has to keep track of. An expiry here shows on the dashboard the same way a licence does.
Employment
Personal
An administrator holds this driver's address, date of birth, licence number and next of kin. They are not sent to this screen.
Choose a picture
×
Add your own under Library.
Vehicles
Retired trucks stay on the list — their track history and every job they did still point at the record.
Vehicle
Registration and insurance
Devices on this truck
The other keeps recording. It just is not
what the map reads.
Phones and trackers are attached to a truck under Setup, where the device, the driver and the truck are all in front of you.
Service history
| Date | What | Who | Odometer | Cost | Next due |
|---|
Rows are added, not edited. A mistake is corrected by a new row that says so.
Fuel
Only full tanks close a measurement.
| Date | Odometer | Litres | Cost | Where |
|---|
Route
Pick a vehicle and a time range, then Trace.
Report
| Vehicle | — |
Jobs completed
| # | Job | Address | Completed |
|---|---|---|---|
| — | |||
Filter
By status
By vehicle
Jobs
Your details
This is what you sign in with.
Changing the email address needs it.
Password
At least 10 characters.
Changing it signs out every other browser
you are signed in on. This one stays.
This account
| Role | — |
| Status | — |
| Member since | — |
| Last sign-in | — |
Roles are changed by an admin, under Staff Members ▸ Console Operators.
Who can sign in
| Name | Role | Status | Last sign-in |
|---|
Only an admin can add or change people here.
Add somebody
This is what they will sign in with.
At least 10 characters. Give it to them in
person or by phone — they can change it on their own Account
page. It is shown here once and not stored anywhere you can
read it again.
Edit
Setting one signs them out everywhere.
So does disabling the account.
Hi! How can we help you?
Getting started
How do I put the app on a driver's phone?
Go to Setup ▸ Phone App and use Install the app. Send the link to the driver; they tap it, install the app, and tap the same link again. The phone then appears under Setup ▸ General ▸ Phones, linked to nobody until you give it a driver with Assign.
How do I link a phone to a driver?
Setup ▸ Phone App ▸ Link a driver: choose the driver, and a truck if you want, then send the link. If the app is not installed yet, the same link installs it first. A phone that is already set up can be given a driver or a truck with Assign under Setup ▸ General ▸ Phones.
The driver says the link has expired
A setup link works once and only for 15 minutes, so a link sitting in an old message cannot set up a stranger's phone. Create a new one and send it again.
Who can sign in to the console?
The people listed under Staff Members ▸ Console Operators. Only an admin can add someone or change their role; an operator dispatches jobs but cannot change the account.
How do I put our logo on the console?
An admin adds it under Setup ▸ Library ▸ Logos and chooses it in the Company logo box. It replaces the FengeDispatch name at the top of the sidebar.
Day to day
Where are my trucks?
On the Jobs map. Choose a truck under Showing and the time of its last position appears beside the Jobs heading: green when it is under 15 minutes old, amber up to 30, red after that.
Why is a truck's position old?
The map shows the last position the phone sent. A phone that is switched off, has no signal or has the app closed stops sending. The console does not yet ask phones for a fresh position, so Locate is not available.
A truck has a tracker and a phone: which position is used?
The tracker's, whenever one is fitted. The phone is the fallback. Both keep recording.
How do I remove a driver or a truck?
Nothing is deleted. Deactivate a driver or retire a truck and it drops off the pickers, but every job and position it was part of stays on record. Reactivate it at any time.
No question matches that.